I wanted to let you know that I received the MOST amazing service from Lynn and could not be more grateful. She advised me with so much compassion while still being completely professional. And I think what I appreciate is that she was as kind to the (almost unqualified) tenant as she was to me. This is so unusual and lends such a "human" aspect to doing business. Lynn is a gem and I can't wait to hug her and thank her in person when I am next in SA.
Good Morning Denese, I have recently had occasion to utilize one of your rental agents, Lynn Ratner, for a property we bought the property through Massimo, an agent of yours. Both experiences have been excellent. Massimo was highly professional and communicated well throughout the sale negotiations. Lynn was a real star-proactive, honest and dynamic. Thank you so much for raising the bar out there!
A big thank you to Keith..he really showed how they have come to be regarded as the "Melrose Mayoresses", and with a few Showdays they truly had the surrounding area buzzing with a feel for our lovely home. I cannot praise him enough and can only wish you every success with him, he is invaluable to your business.
Thanks, Charlene. Many thanks for being so enthusiastic and proactive with the property sale. I wouldn’t hesitate to recommend your services.
Hi Denese, This is an email from a very impressed client of Velika. She sold my house in 4 days. She had an excellent strategy and always was professional but more than that I and my parents felt we were not a number but were treated with much warmth and sincerity. Thank you very much, she is a gem!
I’ve just dealt with Massimo - all I can is that Firzt is honestly the most outstanding real estate agency.
I have enjoyed the service I have been provided by Doreen and would recommend her if people are in the market to sell their houses. My feedback on Doreen has been such; positive mind-sets, in that she really believed we would get an offer quickly, which materialized. She was prompt in appointments and general meetings, professional and informative and last but not least, pushers – In a good way in making sure things get done quickly and professionally.
Dear Bridget, This mail is long, long overdue but as they say, better late than never! However, please forgive my tardiness! This is to place on record our sincere thanks and appreciation for the wonderful service we received from you when selling our home in Parkmore. Your professionalism, honesty, personal attention, and friendship accorded to us was and is, truly exceptional. In this new world, we live in, wherein the main, there is no integrity or commitment, you are truly a rare individual. You made a somewhat sad and supposedly emotional event no problem at all and you will always be a special person in our lives. Our thanks to John too for all his help and advice which is most appreciated. I am forwarding this mail to Denese Zaslansky to let her know just what an asset you are to Firzt. We wish you all happiness and success in the future and want you to know that you are the Firzt and only person we recommend to anyone requiring your unique professional assistance! With much love and affection.
Dear Rufina, I just wanted to thank you for the wonderful way you handled the sale of our house - I had no idea it could be so painless and quick - nobody could believe you did it in just a few days! Thanks once again for everything - I hope Firzt knows how lucky they are to have you!
Dear Denese, I sold my 52-year-old house at a time when there were 12 other houses for sale in Victory Park, many of the newer or boasting more up to the minute renovations than mine. Velika understood this and in her intuitive way she handled the process with great sensitivity without ever negating the needs of potential buyers. It was through her relentless hard work that I sold the house in a record 6 weeks. Velika is truly a priceless asset to Firzt. Thank you, Velika for being who you are!
Denese, I would like to call out the amazing service that Rufina provided. In our lives, on occasion, we meet someone who truly embodies the great qualities that humans are capable of. My occasion was meeting Rufina and entrusting her with the sale of a property that defies description given its poor condition. Thank you for the assistance, support, and friendship given by you.
Dear Denese, I write to you to express how impressed I was in which the entire sale was handled and controlled by Cynthia & Norah from the very beginning. I could not believe how they found the correct/suitable client in such a short space of time, and the smoothness of the transition from seller to the buyer was quite remarkable, to say the least. A very big thank you to you guys for, firstly making it happen, and secondly, pulling off a feat which other agents, prior to yourselves, struggled.
Dear FirztI, Mrs Suckerman highly recommend Trevor Gerson as a reliable, caring, friendly and highly efficient agent. He helped me let my flat during the most difficult times during COVID. Nothing was too much for him. He was always punctual and he has a very pleasant disposition. He made the process of letting my flat to be such a pleasant experience as compared to what I had previously experienced with other agents. I was taking a walk in Glenhazel where I came across a board from Firzt with Trevors details. I am so great full that I found such a great person to help me. Best wishes
Dear Mrs Zaslansky, When we decided to sell our property in Linden last year we got to meet quite a few agents and after close consideration, we chose Velika Peeva. And what a good decision it turned out to be. We contacted her at the beginning of January and at the end of January everything was in place. She brought the new owners of the house within three days, and within 10 days we had an offer. We were quite shocked to have sold the house so quickly for the price we had in mind. She also brought along quite a few other potential buyers. It was great working with such an energetic and efficient agent. Even though the entire lockdown and waiting for the deeds office to open, she kept in contact and answered all our questions and queries with great patience. She was very aware of our safety and warned us never to open the gate to anybody even if they pose as potential buyers. We appreciate the care that comes with her service. I must say we were quite sad to say goodbye to her and felt we had to say goodbye to a friend. Kind Regards,
Mr & Mrs Pieterse
Dear Velika. Thanks so much for all the feedback! You are really one in a million!!! We appreciate all your efforts and time put in. Kind regards
Taheera and Mamshaad
Hi Trevor, I wish to thank you for your fantastic service in letting out my apartment at Genesis Fairmount. You contacted me immediately after I told Denese Zaslansky I wished to rent out my apartment. Although I reside overseas, you communicated with me constantly via email and Whatsapp and kept me updated at all times. You also found me a tenant in a short space of time so I did not have to sit with an empty apartment. Last and not least you negotiated a rental that was fair to both the tenant and I. I want to thank Denese for getting you involved and I want to thank you for a great result. That's why I will always think of you all Firzt for any property deals whether to sell or rent. I hope you all stay safe and keep doing what you do best -providing great service and outcomes as you did for me. Kind Regards,
Phillip Silver | Solicitor/ Attorney
Hi Trevor, I would just like to thank you for your excellent service in securing a tenant for our investment property. I have been struggling to find a tenant for over 5 months and you were able to assist in only 1 month. Thank you for always being available, super-efficient and keeping in touch regularly. Thanks for everything! Kind regards
Hi Denese. I hope you are well. I just wanted to pop you a mail regarding the outstanding service I received from Lynn. I must say I have been doing this for years and I have never come across a better agent. Even though we didn’t end up concluding a deal, I was taken aback by the professionalism and kindness she showed to me and my whole family. If/when we go for another round of leasing, I will insist on only using Lynn.
I just thought that it was important for me to pop you a mail and let you know as so many agents out there really don't know what they are doing and it was just a pleasure to deal with Lynn even though we were not successful. Thanks again and hope to deal with you guys again in the future. Best regards,
Hi Sheri, I have had the pleasure of dealing with Sheri in my capacity as a landlord for the past 7 years. She has always been extremely professional and friendly. She is an excellent judge of character and has found me great tenants
Dear Firzt, I am writing to all of you as I feel you need to know how two ladies changed our lives! My family and I took the decision to move to London in late 2019, I contacted Limor Zino immediately and she got the ball rolling. The minute Limor and Annalisa stepped into our home we knew they were the ones who would sell our happy place. We left the country without a sale, offers brought to the table and fell through and then Covid, a global pandemic that stopped the world. You have two real estate angels in your house when they carry on despite the lockdown, bringing new potential clients, giving you option after option and NEVER losing hope. We also explored the auction route for a sale but the ladies both said we will find a buyer because we love your home as much as you do. We cannot praise these two ladies enough, from the WhatsApp group messages, international phone calls, emails every step of the way. Your service is on another level of excellence. They sold our home at in a pandemic while we were halfway around the world, not only did we get a firm offer but they had two back up offers. Limor and Annalisa, thank you, thank you, thank you. Firzt you are a class act. I will be recommending you to everyone. Kind Regards,
Grant & Romy
Good day, Sheri, on behalf of my partner, Justin, and I, we would like to thank you for your incredibly efficient and warm services and assistance provided with our new home rental! The process could not have gone more smoothly without you! We will definitely be using and recommending your services to others in the future! Thank you and kindest regards,
Dear Trevor and Lourayne, Thank you for all your help with the purchase of the house in Orange Grove. We cannot believe how smoothly and quickly the process has been. You have been incredibly professional and efficient. Thank you. All the best
Simon and Tracy
Dear Denese, I would just like to take the time on behalf of my wife and I to express our thanks to Carol and the team for securing and assisting with the sale of our property. The property was on the market for a while and many agents marketed the property with many promises of high selling prices and a quick sale but none of them actually delivered on the promises. In the end, we had to drop the price of our house to attract an offer. This was not ideal but we did not seem to have a choice. Carol not only secured offers on the property but secured the sale of our house and kept us informed along the way. She is a polite and professional person that got us over the line in the end. So a big thank you. Best Regards,
Mr & Mrs Govender
Hi Irene, Thank you so much for your professionalism, You have been on top of things from the day we started engaging on this. I'm super impressed. All of the above has been noted with thanks. Please find attached the signed lease.
Dear Firzt, A brief letter to thank you & the team for Lourayne and Trevor. Thanks for all their hard work regarding the facilitating and the sale of our house. This dynamic team helped us sell our home quickly and effortlessly. Trevor was very hands-on and had new prospective clients at our house on a regular basis. They managed to find the perfect fit & the clients bond approval was done in less than a week. Thank you once again you are all definitely first in our books when it comes to property, client services and sales. Regards
Mr and Mrs Zito.
Hi Candice, I just wanted to send this mail as a token of my appreciation for your hard work and transparency throughout this entire process. It’s very hard to get good service these days as everyone just tends to look at the bottom line. I am in the consulting industry so I have an idea of the immense work behind the scenes just to keep a difficult client happy. You are definitely an outlier in an otherwise cut-throat sector full to the brim of mediocre agents that just don’t have the passion or don’t really care. This email or words really can’t do justice for what you have done for me. With the current situation I am happy with the deal you got me and for the work put in to get my flat sold. Thank you from the bottom of my heart and I look forward to working with you again. Have a great day. Kind regards
Hi Candice, Thank you so much for the amazing service and attention to detail in helping me to sell my apartment. After 5 months of using other agents with no success I was becoming rather despondent and you sold on the first potential buyer you brought! Really excellent service and a great attitude to boot. I would recommend you to anybody looking for an excellent Estate Agent. Thank you and Best Regards,
Good Day, I was looking for a well-sized family home in the area and when browsing through the websites I came across one that caught my eye. Upon enquiring, Trevor and Lourayne helped me immediately with a viewing. I found the house to be perfect for my family and I, and knew that this was my dream home. Both Trevor and Lourayne ensured the entire process went smoothly and efficiently. I was able to contact them at any time and they never once hesitated to provide me with any information or help I needed. I will certainly recommend them to anyone that requires their services and will definitely ask them for assistance in the future. Kind Regards.
Dear Firzt, Thank you very much to everyone involved and for your patience, as well as the Attorneys. Special mention to Trevor for his professionalism and availability during the whole process. My gratitude also to Lourayne for everything including the GIFT that she sent me via Trevor last Friday. May God bless you all. From the bottom of our hearts.
Dr Ntumba & Wife